What Is Make.com (Formerly Integromat)?

Make.com is a visual automation platform, formerly known as Integromat, that connects apps and services through automated workflows called "scenarios." It allows businesses to design, build, and run automations that move data between software tools without writing code. Think of it as a visual programming environment where you drag and drop modules, each representing an action in a specific app, and connect them into a workflow that executes automatically whenever a trigger event occurs.

The platform is built around several core concepts. Modules are the building blocks: triggers that start a scenario (like a new order in Shopify), actions that do something (like creating an invoice in QuickBooks), and transformers that manipulate data along the way (like formatting a date or parsing a text string). Routers allow branching logic, so a single scenario can take different paths based on conditions. Error handlers catch failures and route them for resolution instead of silently breaking. And iterators let you process arrays of data, like looping through every line item in a purchase order.

Make.com connects to over 1,500 apps and services, and its operations-based pricing model means you pay based on how many actions your scenarios execute, not on how many scenarios you build. This makes it significantly more cost-effective than alternatives like Zapier for businesses running high-volume workflows. However, Make.com has a steeper learning curve. Its visual builder is more powerful but less intuitive for beginners, which is why many businesses choose to work with an expert rather than building scenarios themselves.

Make.com is our primary automation engine at OrderSync Pro. We have built hundreds of scenarios on the platform across dozens of industries, and we know its capabilities, limitations, and best practices inside and out. When we build an automation for your business, we are not experimenting with the tool. We are applying deep platform expertise to deliver a solution that works reliably from day one.

Our team builds enterprise-grade Make.com scenarios that go far beyond what most users can create on their own. We use advanced features like custom API calls for apps that do not have native modules, webhook receivers for real-time data processing, data stores for managing lookup tables and state, and sophisticated error handling that catches, logs, and routes failures so nothing falls through the cracks. Every scenario we build follows engineering best practices: modular design, clear naming conventions, comprehensive documentation, and thorough testing against your real data.

As certified Make.com automation experts, we handle everything from initial design to ongoing maintenance. You never need to log into Make.com, learn its interface, or troubleshoot a failed scenario. We monitor your automations, optimize them for performance and cost, and update them as your business processes evolve. If you are curious how Make.com stacks up against Zapier for your specific needs, visit our comparison page or explore our Zapier glossary entry.